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At Eastern Data, we have been working with medical practices in the Hampton Roads area for over 15 years. Although we have found that every practice has unique technology needs, the one thing they have in common is the overwhelming uncertainty of what is needed to ensure a successful EMR Implementation and where to begin.
This is where we can help. As a result of our understanding of medical practice operations, extensive technology skills, and our teaming relationship with your EMR vendor, we have helped many of our medical practice client’s successfully navigate the full EMR infrastructure life cycle – from implementation, to upgrades, to ongoing support.
Eastern Data works alongside of your practice administrator and your EMR vendor to conduct an initial assessment of your existing environment and identify equipment needs. Once complete, we prepare a road map of recommendations and activities to transition your practice from your current technology to a fully EMR capable infrastructure.
Eastern Data has a complete, in-house procurement organization to quote, purchase, receive and ship hardware and software – competitive pricing is facilitated through key relationships with top technology vendors including Hewlett-Packard, Cisco, Microsoft, Polycom, Intel, EMC, IBM, Sony and many others. Once received, all equipment is inspected and pre-configured at our warehouse and staging facility in Virginia Beach.
Our engineering team specializes in building secure, high-availability networks with an extensive background in systems and network infrastructure including server optimization, desktop and tablet utilization, and print/fax/scan solutions. You'll quickly discover that our trained engineering consultants go beyond simple trouble-shooting and repair by offering full-service solutions centered on smart design, installation, management and maintenance.
Eastern Data has extensive experience with top EMR platforms including Allscripts, Misys, Athena, Greenway, Practice Partner, MDoffice, and others. We prep your systems and network and then coordinate your implementation with your EMR vendor. We are available through the installation to provide support and quickly make configuration changes as required.
Our team not only understands how to integrate your new EMR application with your existing infrastructure, we have the ability to expertly round out your infrastructure with important technologies and processes including offsite backup, HIPAA compliance, security, and remote access solutions that meet your medical practice’s unique needs.
After your EMR implementation, we are there to support you through infrastructure and user related issues. We have remote helpdesk, onsite issues resolution, and managed services to respond to your ongoing support needs.