Request Remote Assistance

Get the support you need, when you need it.

The vast majority of IT requests can
be handled remotely these days.

Eastern Data clients have round-the-clock access to our omnichannel remote support assistance.

To ensure we give you the help you need as quick as possible, please fill out this form:

We are equipped to securely access your desktops, laptops, or servers to address tasks including
(but not limited to):

checked-icon

Manage files on your computers or servers.

checked-icon

Configure VPN.

checked-icon

Filter company emails.

checked-icon

Install new programs.

checked-icon

Run patches and updates on workstations, mobile devices, applications, and hardware.

checked-icon

Carry out software updates.

checked-icon

Handle viruses and malware.

checked-icon

Implement security protocols and antivirus configuration.

checked-icon

Run diagnostic and maintenance programs.

checked-icon

Train end users on new software or processes.

Get in touch with a support
representative from Eastern
Data today!

For any other questions, please give us a call at 757-498-1600.