Expect More from IT Support
Eastern Data is the Virginia and North Carolina IT Support and Managed Services Provider that offers businesses a competitive advantage by helping boost productivity, efficiency, and network security. Our experts specialize in identifying IT challenges and designing customized IT solutions for any business.
All-inclusive approach to IT support
Managed IT Services are designed to be a flat rate, all-inclusive, proactive approach to network security, cybersecurity and end user support. Our clients rest easy knowing that we are here every step of the way, no matter when or where they may be. Our goal is to continuously ensure that we have the best fit solutions deployed in the environment based on client needs so that issues are identified before they occur and downtime is minimized.
Dedicated Service Team
Our clients are assigned a dedicated service team to provide a level of consistency, redundancy and continuity that fosters familiarity and a relationship between our client's staff and our support team. This includes both technical and non-technical resources, so that every client is supported in all aspects.
It is Eastern Data's standard to precisely document every environment, ensuring that our team knows every clients' people, processes, and nuances so that when a service ticket is received, we already know what to look for.
Managed IT Services with real industry experience.
We understand that all companies are unique and have their own set of network and support needs. At Eastern Data, we believe that there is no "one-size-fits-all" approach, and that our clients need solutions and support that are specific to their environment. With over 35 years of experience, we understand the many challenges and opportunities in different industries; from small to mid-size businesses.
Why Work with Eastern Data?
We realize that a secure & reliable IT infrastructure is critical,
but we put an extraordinary effort into building our client relationships.
In addition to ensuring our clients have the right security solutions in place, Eastern Data takes it a step further to ensure that our people are dedicated to our mission to build trusted client partnerships. There is a reason our tagline is "IT people you can talk to. IT people you can trust" and we make sure it is consistently demonstrated in every engagement we have with our clients.
We prioritize three main values that set us apart in the IT Service industry:
Who We Serve
Eastern Data specializes in small to midsize business. We are particularly experienced in a number of specialized industries. This allows us to use our experience with new clients, and provide insight into best practices, business growth, compliance and productivity.
Industries we have a wealth of experience with include:
How We Work
Eastern Data conducts a thorough network assessment as part of all engagements, free of charge.
We evaluate the infrastructure, technology and support needs to develop a package that is specifically tailored to the
business environment. This means that our clients get the best technology recommendations with the goal of improving process, protecting assets and driving operational growth.
Technology is not static, but it's also not free. Eastern Data proactively monitors the future of IT to make comprehensive recommendations for current and upcoming upgrades.
Round the Clock Managed Services
We have your back, 24/7. Your IT infrastructure is constantly monitored, and we proactively look ahead so there are no surprises.