Increase the organization's impact
with IT support designed for nonprofits.
Nonprofits have a distinct business model with specific regulations and needs.
Technology solutions should work intuitively to help staff increase efficiency and productivity. At Eastern Data, we recognize the unique constraints that impact nonprofits. Traditionally, these organizations have limited staff, heightened regulatory requirements, and limited budgeting.
Staff members work tirelessly to make maximum impact with limited support, which is why technology is a key ingredient to streamline success. We work with nonprofits to maximize their IT investments, empower staff, and improve the grant proposal process.
to set up a FREE IT strategy consultation today!
IT Solutions to Streamline Nonprofit Workflow
IT investments organizations can budget for
In every industry, IT investments need to meet basic cost benefit analysis. For nonprofits, budgetary constraints are much steeper because the business model is completely different and funding is often scarce. At Eastern Data, we realize the importance of technology and the need to make clear decisions that will directly improve the process for staff and the organization. We guarantee transparent pricing that highlights exactly where spend is and how that can benefit the organization over the course of use.
Protecting Member and Donor Data
The foundation of any nonprofit is the member and donor database. At Eastern Data, we understand the importance of maintaining and securing this data and deploy solutions designed to protect assets. The cybersecurity threat landscape has continued to evolve over the years so it is imperative that the network and access are properly protected to ensure data remains preserved and access secured.
Working with a small staff and volunteers.
Nonprofits are often understaffed and overworked. Many do not have the budget for a large staff and the employees that a nonprofit can schedule are often tasked with more than originally anticipated. These organizations deserve dedicated IT support that helps staff members focus on mission-critical tasks.
Managed IT Services Designed for Nonprofits
Nonprofit organizations have an important mission and need a strategic IT partner to ensure technology improves efficiency, increases mission impact and is supported every step of the way. Eastern Data has worked with dozens of nonprofits and understands that every organization has unique technology needs and budgetary constraints. Our objective is to provide a strategic IT plan through assisting with maximizing potential resources and to provide end users with all of the support they need to fulfill the organization's mission.
Strategic Planning for your Budget
Eastern Data works with clients to develop a comprehensive IT plan that is used to maximize grant funding and budget on an annual basis. Eastern Data utilizes all available resources including donations and discounts on software, hardware and services from major technology brands. We take a proactive approach so that clients know how much they will spend monthly, annually, and in years to come.
Cost-Effective Technology Procurement
Adding tech capabilities to an organization is a research-intensive decision-making process. Eastern Data will help find, quote, purchase, and receive the most viable solutions to improve an organization and will utilize all available resources to non-profts to assist with any funding, grants or discounted programs. Our experts manage the entire implementation process, limiting the impact on productivity.
Staff Augmentation
High IT turn over and frequent training are simply a part of working in a nonprofit. Training new and existing staff is a wise investment and one that doesn’t need to tax the budget. At Eastern Data, our technicians work closely with staff to ensure all tech components are being used to the fullest.
Smart Data Management
In order to ensure grant writing success, nonprofit organizations have access to a wealth of data. At Eastern Data, our strategists can help grant writers in deciphering complex datasets to pinpoint grants, pursue additional grants, and make last-second grants available with sound budgeting.
What We Do
Comprehensive IT support is a necessity for all nonprofits. Making the right choice in an IT Service partner
can improve workflow, increase grant approval, and allow an organization to meet and exceed fundraising
goals. At Eastern Data we have decades of experience in the nonprofit world.
Our Promise to Nonprofit Organizations
Customized IT Management
At Eastern Data, our experts will work closely with client staff to ensure IT support models translate directly to nonprofit’s impact.
While the solutions in the marketplace have been flooded with a wide range of vendor products, Eastern Data will identify a set of solutions that have been carefully selected to be the best suited value for the organization.
Support Budgeting Simplified
The Eastern Data team takes extra care to educate clients as we manage every tech component, system, upgrade, and expenditure. Our flat-rate, all-inclusive support model helps an organization budget services today and for future needs.
We conduct a thorough network assessment so that all costs are identified up front as part of the proposal process, so there are no surprises during the onboarding of a new client.
Proactive Support & Security Measures
Cybersecurity is as much a concern for nonprofit organizations as it is for commercial businesses. At Eastern Data, we provide managed IT support that keeps our clients up to date on regulatory compliance and fully protected. Our technicians oversee IT infrastructure continually to monitor for weaknesses and identify any risk factors for immediate mediation.
24/7 Helpdesk
Support
Eastern Data’s fully staffed helpdesk is on standby to remotely field any questions or concerns. For issues that require on-site assistance, we have Field Engineers available to be dispatched on-site to assist.
All incidents are managed within a ticketing system by a guaranteed SLA based on issue severity. Each severity level receives a corresponding response.
Maximize your IT investment
with a nonprofit-focused MSP
Do you know exactly how your IT investment translates to your impact? Eastern Data provides nonprofit-specialized managed services to help organizations audit their current technology and make recommendations for improvements to optimize performance.
Set up a FREE consultation today!
Call our support team at 757-498-1751, email us at sales@easterndata.com, or fill out an online form to get started.